Shipping Policy

Transparency in Transit: Explore Our Shipping Policy

We believe in open communication, especially when it comes to shipping. Our Shipping Policy is your guide to understanding our shipping procedures, including shipping costs, delivery times, and our commitment to providing reliable service. Trust us to get your orders to you with care.

Shipment

Delivery Timeframe: Expect delivery in 1 to 2 weeks, varying by location.
Safe and Secure Delivery: We prioritize safe delivery and address damage in our “Returns and Refunds” section.
Well-Packed Shipments: Your orders are carefully packed to ensure they reach you in excellent condition.
Delivery Charges: Shipping costs are calculated at checkout based on various factors.
Delayed Shipments: If there are unforeseen delays, we’ll notify you with updated delivery estimates.

Return

Customized Products: Please note that customized products are not eligible for return, as they are tailored to each customer’s specific requirements.
Returns for Not Preferred or Damaged Items: We accept returns and replacements for items that are not as preferred or damaged during transit. To be eligible for a return and replacement, please inform us within one week of receiving your order.
Return Process: To initiate a return, please contact us for guidance. We will provide you with instructions on how to return the item and process the replacement or refund.
Return Condition: Returned items must be in their original condition, packaging, and accompanied by all relevant documentation.
Return Period: You have up to one week from the date of receipt to request a return for not preferred or damaged items.
Refund or Replacement: Depending on your preference and product availability, we offer the choice of a refund or a replacement for eligible returns.
Return Shipping: Return shipping costs for not preferred or damaged items will be covered by us. Please follow the provided return instructions carefully.

Refund

Return Policy: Eligible for not preferred or damaged items within one week.
Return Process: Contact our customer support for return instructions.
Return Condition: Items must be in their original, undamaged condition.
Refund Processing: Typically within 15 days after receiving and inspecting the item.
Original Payment Method: Refunds issued to the original payment method.
Refund Confirmation: You will receive an email confirmation upon refund processing.
Non-Refundable Shipping Costs: Shipping charges are non-refundable except for damaged or incorrect items.
Refund Inquiries: Contact our customer support for any refund-related questions.

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+91 99160 61444

cowintechnologies@gmail.com

Medipally, Canara Nagar, Peerzadiguda, Hyderabad, Telangana 500098