Return

1. Customized Products: Please note that customized products are not eligible for return, as they are tailored to each customer's specific requirements.
2. Returns for Not Preferred or Damaged Items: We accept returns and replacements for items that are not as preferred or damaged during transit. To be eligible for a return and replacement, please inform us within one week of receiving your order.
3. Return Process: To initiate a return, please contact us for guidance. We will provide you with instructions on how to return the item and process the replacement or refund.
4. Return Condition: Returned items must be in their original condition, packaging, and accompanied by all relevant documentation.
5. Return Period: You have up to one week from the date of receipt to request a return for not preferred or damaged items.
6. Refund or Replacement: Depending on your preference and product availability, we offer the choice of a refund or a replacement for eligible returns.
7. Return Shipping: Return shipping costs for not preferred or damaged items will be covered by us. Please follow the provided return instructions carefully.